Residential Services
Computer service for home and small business, on site & off
site computer repair, computer software and hardware services, computer
networking, peer to peer or central server, web services, technical writing,
training in MS Office programs, serving the Twin Cities, Minnesota's computer
needs and beyond!
We offer networking support, pc upgrade and repair,
software installation, wireless LAN configuration, router and/or firewall
configuration, virus detection and/or removal, data backup and recovery, and
much more.
We are passionate about technology, but also passionate
about people. Our customers don’t just come for technological expertise, but for
the comfort they receive knowing they will get their business done!
Why call us?
- Customer service is our mission. We focus exclusively on providing the
best on-site computer support available.
- Over 15 years experience in the computer industry.
- Save money for small, medium, and home-based businesses by serving as
their part-time, on-demand computer-support provider.
- No privacy concerns: you can stand over our shoulders and watch while we
work. (This results in some interesting free training!)
- We can pick it up, repair, and return it to its place on your timeline.
How about national phone tech support?
- Requires you to interrupt your busy day and sit through a lengthy call.
- Can be difficult to understand the remote phone technician.
- Many phone technicians have a reputation for being impatient and
unhelpful.
- Many problems cannot be fixed over the phone.
- Remote takeover capabilities are useless if you can’t connect to the
Internet.
- Privacy concerns: you don’t know which files are being accessed by
remote technicians.
How about ‘big box’ electronics & computer chains?
- Requires you to disassemble the computer and lug its components to your
car & through the store.
- You must fight traffic while driving to the store.
- No guarantee of qualified technicians.
- Too much focus on selling retail products and not enough emphasis on
customer service.
- Pressure to sign up for services or warranties as an add-on to retail
purchases.
- Privacy concerns: Technicians can snoop through your computer’s files.
- You can’t go without your computer for several days or weeks while a
store fixes it!
Services
We provide
outstanding individualized technical computer support for home users and small
businesses. We support all major operating systems, network and wireless
technologies. We provide honest, unbiased information to our clients to maximize
their computer resources and minimize support costs.
Computer Repair and Upgrade
If your computer is running slow (or not running at all) and needs detailed
attention, we can optimize it's performance.
- Diagnose Hardware and Operating System Issues
- Physical Cleaning
- Virus & Spyware Removal
- Disk space Cleanup
- System Updates and Patches
- Performance Tweaks
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Virus and Spyware Removal
The most common reason for your computer suddenly becoming slow is because of
the gross rampant use of virus and spyware. When you’re on the Internet, spyware
and malware is downloaded unbeknownst to you! Over time, these files slow
your computer down. While it is impossible to guarantee virus removal without
affecting personal data...insuring that your data remains intact is a number one
priority.Complete, comprehensive Virus, Spyware & Malware
removal often requires up to 24 hours to complete.
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Desktop Hardware Install
We can install internal hardware devices to your PC and configure & test.
Common hardware installation Includes:
- Hard Drive
- CD-ROM, DVD-ROM Drive
- Graphics, Modem, Audio Card, etc.
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Laptop Hardware Install
Install internal hardware devices to your laptop and configure & test.
Includes:
- Hard Drive
- Memory upgrade
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Desktop Data Back-Up
Backup copy of all your important documents and files. we can transfer your
data to CD or DVD media. |
Data Transfer & Migration
Move all of your data from your old computer to your new one.
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Training Software Service
Price: $149.99Get set up with a new software title, remove old software,
or fix a problem with an existing program. Enhance your digital music
experience, spruce up your digital photos, or unlock the potential of your
digital camcorder
Personalized training sessions where you'll learn what you want to learn, on
a specific topic, at your own pace — right there at your own computer in the
friendly confines of your home. Examples include: software, basic PC skills,
digital imaging, digital video, digital music.
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Data Rescue
When your files, email or pictures have disappeared, we’ll find them and
make sure they work.If you believe you need Data Rescue,
please call as soon as possible. The less you do on your computer, the
better. This will help prevent the overwriting of lost data. |
Data Cleansing
Getting rid of a computer? we will completely destroy any
existing data or applications. |
Software Service
Get set up with a new software title, remove old software,
or fix a problem with an existing program.
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Wireless Network Setup
Network three devices in your home to access one Internet connection, or
to share files, and printer access...or create a complete comprehensive network
for your home business.Securely share the internet, printers, and files from anywhere in your office
or home. Enjoy fast and easy multi-tasking with a safe and secure wireless
network . Devices can be computer, access point, print server, range extender,
or PlayStation.
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Operating System Repair / Upgrade / Re-install
Installation of the latest version of Microsoft® Windows that best suits you and
your computer. Install all critical system updates. Software not included in
price.You can
have it customized to your computing needs! Make system adjustments to optimize
your PC. |
If you
prefer not to have us work on your system at your location we can arrange FREE
pickup and delivery of your computer system at your convenience. If work is
required on-site, we do have a minimum one hour fee of $49.99 which includes the
first hour of diagnostics & service. We will give you an exact quote for total
cost of service within the diagnostic period. At that point we will offer you
the best, most cost-effective recommendations. Our rates vary often times by
job, and location
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